SailPoint IdentityNow Enhancements

Client

Major Retailer

Services

Analysis / Project Management / Implementation

Size

65,000 Staff

50 Applications

Date

2023

What We Did

  • Migration of 50+ web applications for 60,000+ staff to SailPoint IdentityNow and EntraID.
  • Decommissioning legacy identity services.
  • Management of project from initiation to completion.

Outcome

  • Near real-time lifecycle management (joiner, mover, leaver processing).
  • Single sign-on to web applications.
  • Multifactor authentication to protect the organisation.
  • Near seemless cutover experience, with near-0 increase in service desk calls.
  • No user access faults detected in over 2.2 million potential changes from hundreds of thousands of users to application permission entries.