Identity Platform Uplift and Ongoing Support

Client

Education Institution

Services

Analysis / Implementation / Support

Size

1,500 Team Members

Date

2023

What We Did

  • Review and optimisation of cloud identity platform, mitigating multiple security misconfigurations and delivered new identity experiences for members.
  • Review and recommendations to optimise onboarding experience.
  • Provided ongoing expertise for support and complex issues.

Outcome

  • Streamlined identity and access experiences for Members.
  • Security misconfigurations mitigated.
  • Reassurance that they had a trusted partner to rely on for complex support issues.